Return & Refund Policy

1. Return Eligibility

• Returns accepted within 30 days of delivery
• Items must be unused, unopened, and in original packaging
• Proof of purchase required

2. How to Initiate a Return

Email support@prysm.com with:

• Order number
• Reason for return

3. Refunds

• Approved refunds are issued to the original payment method
• Processing time: 5–10 business days
• Shipping and handling fees are non-refundable

4. Exchanges

We do not offer direct exchanges. Please return the item and place a new order.

5. Damaged or Defective Products

Report damaged or defective items within 7 days of delivery for replacement or refund.